1/4/2024 0 Comments Synergy home care complaints![]() ![]() ![]() This was also the only mattress we reviewed that charges a fee for returns and exchanges With firmness often being a deciding factor for many shoppers buying a mattress, this product is falling short on essential criteria.Īnd bad luck if you discover this too late: this was one of a few mattresses we reviewed that charges a fee for returns and exchanges – and this was even applied during the 30-day trial period. This queen-sized specimen markets itself as a 'Firm' in mattress parlance, but once our testers got their hands on it, they found it to be much closer to a 'Soft'. This mattress, which came second-last overall in our tests, is proof (in case you still needed it) of the fact that you can't always trust advertising. This mattress could do with a rebrand: you'll wake up anything but refreshed. Read our full Sealy Back Support Harmony review. The only good point our testers noted on this mattress flop is that there was minimal change in female body support over time. For context, we would consider 4 or 5 bounces as acceptable, and our top-rated mattresses score around 70% or more in this test. We measured eight bounces before this mattress stabilised (4 or 5 bounces is acceptable)įor this mattress, we measured eight bounces before the mattress stabilised. We run two tests, one to simulate bounces for a single sleeper, and a second to simulate the impact of movement on a second sleeper. We also count the number of bounces up and down before the mattress is calm again. To score this aspect, we measure the movement of the mattress after a standard impact, simulating the turning body of a sleeping person. It also received a very poor stabilisation score of 12%, which means it might have you bouncing around in your sleep much more than other mattresses. It came dead last in our testing, and despite the fact it claims in its very name to offer "Back Support", we found in our testing that the advertised firmness did not match our results. This spring mattress may cost under $1000, but sadly, this is not a great deal. ![]()
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